QUESTIONS  Answers  24/7 help

SHIPPING & RETURN Policy :: What are your shipping and return policies?

Return Policy

All of the items sold on this website are considered personal care products. For obvious reasons surrounding the contagious virus COVID-19, we strongly recommend all personal care products not be returned because of hygiene, sanitary, health & wellness concerns. Should you have a problem or issue with a purchase please contact us directly for a quick resolution.

Orders are packed securely, safely and handled with care.

Should there be a problem with an order or product, please contact us immediately for a resolution. The best way to contact us is by email: info@sanitizer.co or by using the Contact Us form below. Please include a phone number and the best time to call you during business hours:  M-Th from 9am-5pm, and if photos are necessary please send an email to info@sanitizer.co with your order number and phone details. If you do not have access to email, please call (760) 565-9572, leave a detailed message and your phone number. We will return your call promptly – during business hours; M-Th from 9am-5pm. Thank you.

Rest assured, orders are packed diligently.  We check and recheck everything prior to it leaving our facility. Technology items are tested prior to packing and shipping. All personal items are carefully checked prior to packing and shipping.  Liquid items are sealed and inside sealed bags prior to packing and shipping. 

Thank you for shopping Sanitizer.co. http://Sanitizer.co

Shipping

The website is designed to ship within the Mainland 48 United States using United States Postal Service (USPS).  If you live in any of the USA outlying areas, i.e. Alaska, Hawaii, etc., please Contact Us for a special shipping arrangement.  The Sanitizer Company is located in N Palm Springs, California. If you live locally, please Contact Us, we may offer pick-up or delivery. If you live outside the Coachella Valley, we ship USPS with tracking.

The Sanitizer Company is authorized to ship USPS Air Mail:  USPS Priority and USPS First Class anywhere within the USA.   USPS First Class mail is used for all orders under one pound.  Over one pound, most orders ship USPS Priority Mail.  We may also use USPS Ground depending upon delivery location.   Many of the items are also available for Amazon Prime shipping. 

All orders SHIP FREE!

All shipments will receive a tracking number, and some require a signature upon delivery.  High cost shipments may require a signature for delivery.   Without signature you are responsible for non-delivery when tracking shows delivered.  

Please provide a current functional email address during checkout, and you will receive an email once your order is shipped with the tracking number. If you do not receive the email, please check your Spam.  Allow up to 24-48 hours to track a package once it has been shipped.

Delivery times are estimates and not guaranteed. Your order is shipped from zip code 92258 in California, and delivery can take approximately 2–8 business days under normal circumstances. Due to the COVID-19 under-staffed situation, some areas do not receive consistent delivery service, and there may be delays.  Please be patient and understanding.

If you have any other questions, please write to us using the form below to Contact Us or by writing to info@sanitizer.co. Thank you.

Are your products Vegan?

YES!   Toprosan™ products are vegan, carbon neutral, organic, biodegradable, plant-based and sustainable. 

Toprosan™ Surface & Hand Sanitizer is a pure Antiseptic Disinfectant because it is 75% ethyl alcohol, and it kills all known bacteria, viruses and fungi!  Toprosan™ sanitizer is proudly 100% environmentally friendly, 100% vegan, Eco-friendly, sustainable, organic and a healthcare essential.  Toprosan™ 75% ethyl alcohol liquid sanitizer is SAFE FDA approved and registered with the FDA National Drug Code (NDC) Number 80149-001.

The Sanitizer Company’s sanitizer is carbon neutral, Eco-friendly and biodegradable derived from natural plant-based sources to support ecologically sustainable systems.  Plus, unlike gels, our sanitizer creates a fine mist when sprayed drying almost instantly, and it can be used on surfaces wiping with a clean, dry cloth if needed. 

Toprosan™ dermatologically tested moisturizing hand cream and lotion is vegan made without animal derived ingredients, and it is not tested on animals.  The Toprosan™ essential oils we provide are vegan, and they also contain no animal derived ingredients.  The organic oils are 100% natural extracted from natural plants/seeds/fruits, using the methods of steam distillation, cold press, depending on the features of plants. 

Thank you for shopping Sanitizer.co.  http://Sanitizer.co

What makes your sanitizer different than others?

Toprosan™ Surface & Hand Sanitizer is FDA Listed and Registered! 

Toprosan™ Hand Sanitizer has a National Drug Code Number (NDC 80149-001).  Toprosan™ Surface Sanitizer is listed on the NDC and the FDA websites.  Verification can be made by searching the Toprosan™ Sanitizer using its NDC number 80149-001 at – https://www.accessdata.fda.gov/scripts/cder/ndc/index.cfm

Toprosan™ Sanitizer can be used on surfaces and on hands.  Our hand sanitizer is a pure Antiseptic Disinfectant Sanitizer!  Toprosan™ 75% alcohol sanitizer is the BEST!  The Company manufacturing Toprosan™ is listed on the FDA’s website as an approved manufacturing facility producing an FDA approved hand sanitizer!  We are proud to be able to offer our shoppers the absolutely best sanitizer Made in the USA!  

Toprosan™ hand sanitizer is pure, clean, the highest-quality, follows the highest standard of manufacturing processes and uses the United States CDC Sanitizer standard’s recommended 75% Hydroxyethane Antiseptic (C2H5OH), which is proven to kill all known bacteria and viruses including the novel corona virus.  

Toprosan™ hand sanitizer is vegan, all-natural, biodegradable, sustainable, organic and a healthcare essential.  Toprosan™ sanitizer is Eco-friendly and biodegradable derived from natural plant-based sources to support ecologically sustainable systems.  

And, unlike gels, our 75% liquid sanitizer creates a fine mist when sprayed drying almost instantly, and it can be used on surfaces wiping with a clean, dry cloth if needed.  Toprosan™ sanitizer has a high 75% alcohol content and kills all known fungi, bacteria and viruses.  It is a clear, unscented liquid. 

Thank you for shopping Sanitizer.co.   http://Sanitizer.co

What about Secure Payments and Sales Tax?

Amazon Secure Payment Processing

We chose Amazon as our credit card processing Company because it has a seamless interface for online shoppers.   Amazon was founded in 1994.  They are a successful worldwide online shopping and payments system supporting online transactions and an electronic alternative to traditional paper methods like checks and money orders

All major credit and debit cards are accepted.  Amazon offers every customer security, protection and an iron-clad fraud prevention system.  Amazon allows all shoppers to ship to the address of your choice making gift-giving and shipping easy for you while shopping on Sanitizer.Co.

We partnered with Amazon to offer our shoppers the best!  Amazon offers a wide variety of benefits like the the Amazon Ship Program, and Amazon Service Guarantees. Amazon is a one-stop shop offering everything our customers need to feel secure and safe shopping with us!

Sales Tax

The items on this website are either liquid sanitizer or Personal Protective Equipment associated with the corona-virus COVID-19 pandemic.  Toprosan™ Sanitizer has a National Drug Code Number (NDC 80149-001) and is a drug.  All drugs are exempt from sales tax.  All liquid sanitizer products sold here should be tax free nationwide. 

According to rulings made regarding these items many of them do not incur sales tax when purchased by the government or the State of California.  For more information, read the Executive Order N-46-20.

Sanitizer.Co is not collecting sales tax on any of its liquid sanitizer products.  Merchandise associated with personal protection or non-liquid sanitizer products incur sales tax only when shipped within the state of California.  Because all orders ship through Amazon, you will need to check with Amazon if you believe your order should be tax exempt.  Amazon will guide you through their taxation process.  Sanitizer.Co is not responsible for Amazon’s tax guidelines. 

Thank you for shopping Sanitizer.co. http://Sanitizer.co

Is your sanitizer USA CDC FDA approved?

YES!   Toprosan™ Liquid Hand Sanitizer is FDA Approved 75% Ethyl Alcohol.

Toprosan™ Sanitizer has a National Drug Code Number (NDC 80149-001).  Toprosan™ Sanitizer is listed on the NDC and the FDA websites.  Verification can be made by searching the Toprosan™ Sanitizer using its NDC number 80149-001 at – https://www.accessdata.fda.gov/scripts/cder/ndc/index.cfm

The Sanitizer Company provides hand sanitizer made according to USA CDC FDA guidelines.  Toprosan™ sanitizer contains 75% ethyl alcohol giving it the ability to kill all known bacteria, viruses and fungi.  If your sanitizer does not say this, you are probably using an inferior brand and may not be protected.

The FDA recently identified hundreds of bad hand sanitizers and removed them from the USA market.  The FDA identified Methanol as the bad ingredient.  Toprosan™ Sanitizer contains NO Methanol!

The FDA approved facility manufacturing Toprosan™ is located in Southern California and was founded in 2014. The hand sanitizer they produce is listed on the FDA website and on the National Drug Code (NDC) website.  The manufacturer of Toprosan™ sources the ingredients for hand sanitizer from a USA company founded in 1852!  Toprosan™ is made in an FDA approved facility!   We are proud to offer our shoppers the absolutely best, purest and cleanest sanitizer Made in the USA!  Plus, at 75% alcohol it kills all known bacteria, viruses and fungi!  If the sanitizer you are using does not say that, then you are  probably using an inferior brand and may not be protected.

Toprosan™ Sanitizer is used at home to protect their families, and at companies for industrial use to protect their employees from harmful and deadly Bacteria & new Viruses such as the corona virus. Toprosan™ Sanitizer from The Sanitizer Company, when used correctly and used often, can protect anyone from the infectious viral agents spread on hands and surfaces from other infected people.

The Sanitizer Company, Toprosan™ sanitizer proudly follows the highest standard of quality and uses the United States CDC Sanitizer standard’s recommended 75% Hydroxyethane Antiseptic (C2H5OH), which is proven to kill all known bacteria and viruses including the novel corona virus to keep your family or your co-workers safe without using any soap and water. Toprosan™ is a pure Antiseptic Disinfectant Sanitizer!

Toprosan™ hand sanitizer is also proudly 100% environmentally friendly 100% vegan, Eco-friendly, sustainable, organic and healthcare essential. Shop Online at Sanitizer.co.   We stock Toprosan™ Sanitizer products and personal protective equipment (PPE) at Sanitizer.co.

Thank you for shopping Sanitizer.co. http://Sanitizer.co

What makes your Company, website and hand sanitizer different than the others?

Here are FIVE reasons why The Sanitizer Company is the best place for you to shop:

First and foremost, Toprosan™ is a FDA Approved, Registered, and Listed Liquid Hand Sanitizer! Toprosan™ Sanitizer has a National Drug Code Number (NDC 80149-001).  Toprosan™ Sanitizer is listed on the NDC and the FDA websites.  Verification can be made by searching the Toprosan™ Sanitizer using its NDC number 80149-001at – https://www.accessdata.fda.gov/scripts/cder/ndc/index.cfm

Second, what you buy is what you get.  There are no automatic subscriptions or repeat shipments at Sanitizer.co unless you ask for them.  Please do not confuse us with any other website.  We are The Sanitizer Company at SANITIZER.CO.  If you want a repeat shipment or order, please let us know, and we’ll accommodate your request.  Otherwise, when an order is placed you buy ONLY what you want when it’s needed. 

Third, the entire Toprosan™ product line is Eco-friendly made of organic, 100% natural, plant-based, carbon neutral, vegan, biodegradable sources to support ecologically sustainable systems.  Plus, the FDA approved facility manufacturing Toprosan™ sanitizer is located in Southern California and was founded in 2014.  The sanitizer they produce is listed on the FDA website and on the National Drug Code (NDC) website.  The manufacturer of Toprosan™ sources the ingredients for sanitizer from a USA company founded in 1852!  Toprosan™ is an FDA approved sanitizer!   We are proud to offer our shoppers the absolutely best, purest and cleanest sanitizer Made in the USA!  Plus, at 75% ethyl alcohol it kills all known bacteria, viruses and fungi!  If the sanitizer you are using does not say that, then you are  probably using an inferior brand and may not be protected.

Fourth, www.Sanitizer.co provides items to enhance the buying experience to cover all the bases in a one-stop-shop experience in the fight against COVID-19.  Not only do we provide FDA Listed Toprosan™ Sanitizer, we also provide personal protective equipment (PPE), tech electronic devices, Toprosan™ scented essential oils to use with Toprosan™ unscented sanitizer, and a wonderful special formulated Toprosan™ moisture lotion to replenish dry skin after using alcohol-based sanitizer.  All of the non-medical face masks we sell are made in a credentialed factory and have test certificates and authenticity certificates.  We have been working with these factories for many years and trust them explicitly. 

Fifth, our customer service is unmatched, and we respond quickly to inquiries.  Plus, unlike the others we offer FREE SHIPPING!

Thank you for shopping The Sanitizer Company – Sanitizer.co.   http://Sanitizer.co

How long have you been selling online?

Anna Miller has been an online merchant and eCommerce entrepreneur for over 25 years.  She started her first website when people were asking, “What’s the Internet?”  She helped shape the online experience as a tenacious trooper, resilient trendsetter and pioneer.  You’re in good hands at Sanitizer.co.

There’s no place better and safer to shop for your protection and sanitizer needs.  If you ever have a question, please ask.  If you need something and don’t see it on Sanitizer.co, we can source it for you.  We have been working closely with many of the suppliers for Sanitizer.co for over 12 years.  Our suppliers and technical support staff are our friends. 

We have worked with our technical support staff for 20 years!  In 2020, we joined forces in the fight against COVID-19.  The factories have an endless supply of resources to provide you the purest sanitizer and highest-quality personal protection equipment; masks and technical devices. Our technical support staff handles all the complicated website issues.  If you ever find a bug, please Contact Us immediately; thank you.

If there’s anything you want or need, and you do not see it on Sanitizer.co please ask, and we will deliver.  Our main focus is meeting your needs. 

Thank you for shopping Sanitizer.co.  http://Sanitizer.co

Where are you located and what are your plans for the future?

The Sanitizer Company is located in the Coachella Valley, North Palm Springs, California.  We service the immediate area and ship to outlying areas.   Our current plan is to KILL THE VIRUS, and our future plans are to embrace change and be quick & nimble responding to our customers’ needs.

We plan to be around for awhile.  Times have changed.  What once was a nice thing to have is now something our life depends upon, and that is certified effective Personal Protection products and pure, high quality hand sanitizer with the ability to kill all known viruses, bacteria and fungi on skin and surfaces.

If you have any questions or need our products and service, please send an email to:  info@sanitizer.co.

Thank you for shopping Sanitizer.co.  http://Sanitizer.co

24/7 Help

If your question is not answered above, please use the form below or write to:  info@sanitizer.co

Voice Mail:  1 + (760) 565-9572
Please leave a detailed message with a call back number. 
Thank you!

11 + 13 =